An enterprise-grade, regulatory-compliant, AI-powered multi-channel conversational and transactional chatbot tailored for African public sector and regulatory environments such as POPIA. Citizens can check, pay and confirm in their own language, on the channel they already use.
A real-time view of interactions, transactions, language mix, integrations and channel throughput.
Illustrative dashboard with simulated demo data.
Meet people on the channels they already use, in the languages they speak, with advanced Natural Language Understanding (NLU).
Seamless integration with internal databases, APIs and payment gateways so end users can complete transactions themselves.
A centralised, AI-assisted knowledge repository that powers both automated chatbot responses and live agent support.
Beyond answering questions, the chatbot completes the task: from verifying the person to issuing the confirmation.
Designed around the languages, channels and service needs of public sector institutions across Africa.
Enterprise-grade and regulatory-compliant by design, for environments governed by rules such as POPIA.
Want to hear when the Omnichannel Transactional Platform launches?
Notify me